JILICROWN’s Privacy Policy
JILICROWN explains everything clearly about how your personal information is collected, used, and protected.
We believe every player has the right to stay in full control of their data. That's why privacy is never an afterthought here.
256-bit SSL Encryption
At JILICROWN, every bit of information you share is protected with bank-grade 256-bit SSL encryption. Whether you're logging in or making a deposit, your data travels through a fully secure channel.
Data Is Never Sold to Third Parties
JILICROWN will never sell your personal information to outside companies. Your data is used only to improve our services and meet legal obligations.
Secure Data Storage
All your information is kept on encrypted servers. Regular security audits and penetration testing help JILICROWN keep data protection at the highest standard.
No Access Without Your Permission
Only authorized staff can view your account details, and only for specific purposes. Every access to your data at JILICROWN is logged and regularly reviewed.
Your Right to Erase Data
You can ask JILICROWN to delete your personal information at any time. Unless the law says otherwise, we'll complete the request within 30 days.
Unsubscribe from Promotions
If you don't want to receive promotional messages from JILICROWN, you can opt out anytime. We always respect your choice.
Table of Contents
By accessing or using any JILICROWN service, you are agreeing to the terms of this privacy policy. This policy applies to the JILICROWN website, the mobile app, and every related service under the brand.
01 Introduction and Scope
JILICROWN (jilicrown.buzz) is a trusted online gaming platform for players in the Philippines. We take the privacy of our members very seriously. This privacy policy explains how JILICROWN collects, stores, uses, and protects your personal information.
This privacy policy covers all JILICROWN digital channels, including the website, mobile app, live chat, and email communications. Please take a moment to read it carefully before using any JILICROWN service.
We believe you should have full control over your own information. That is why JILICROWN keeps our data practices transparent and makes sure you always know what rights you have.
This privacy policy should be read together with the JILICROWN Terms and Conditions. Together, these documents form the complete legal framework that governs the relationship between JILICROWN and its members.
02 Information We Collect
JILICROWN only collects the information that is truly needed to run the platform. We do not ask for unnecessary details, and we do not keep data we do not need. Here is a clear breakdown.
| Type of Information | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, and a government-issued ID number | Yes |
| Contact Information | Mobile number and email address | Yes |
| Financial Information | E-wallet or bank account details, plus transaction history | Yes |
| Gaming Information | Your game history, how much you bet, and your win or loss results | Yes |
| Device Information | Your IP address, the browser you use, and the type of device you are on | Automatic |
| KYC Documents | A scan of your NID, a copy of your passport, or a clear selfie | Where Applicable |
What We Never Collect
- Complete credit or debit card numbers, including the CVV code
- Passwords to any of your social media accounts
- Personal details of other family members without their consent
- Real-time location tracking data
03 How We Collect Information
JILICROWN collects information through several different methods. Because account privacy and data protection matter on a 21+ platform like ours, we want you to know exactly how each one works.
Information You Provide Directly
If you register a new JILICROWN account on jilicrown.buzz, update your profile, go through KYC verification, or reach out to our customer support team, you are giving us that information directly.
Details Collected Automatically
Some information is picked up automatically whenever you use the JILICROWN website or mobile app. Here is what that covers:
- Your IP address and your general location, usually just down to the country level
- The browser you are using, including its version
- The type of device you are on — whether it is mobile, desktop, or tablet
- How long you stay on the site and which pages you visit
- The referral source, meaning how you ended up on JILICROWN — like from a search engine or a link on another site
Cookies and other tracking technologies, which help us remember your preferences
JILICROWN uses cookies, web beacons, and similar tracking technologies to give you a smoother and more personalized experience. For everything you need to know about how we use cookies and what they do, Cookie Policy just check the Cookie section further down this page.
Section 04 How We Use Your Information
JILICROWN only uses your personal information for specific and legitimate reasons, and this privacy policy lists each one clearly. If we ever process your data for a particular purpose, you will see it spelled out right here so there is no guesswork on your end.
- Creating and managing your JILICROWN account
- Processing your deposits and withdrawals and verifying each payment transaction
- Completing KYC identity verification as required for account security
- Preventing fraud, money laundering, and other illegal activity on the platform
- Providing prompt and reliable customer support whenever you reach out
- Encouraging responsible gaming and making sure players stay in control
- Meeting our legal and regulatory obligations as a licensed operator
- Improving our services, fixing bugs, and refining the overall platform experience
- Sending personalized offers and bonuses, always subject to your consent
- Keeping the JILICROWN platform secure and protecting your account privacy
JILICROWN will never sell or rent your personal information to advertisers or any third party. That is a core promise we stand by, and it will not change.
Section 05 Our Data Sharing Policy
JILICROWN may share your information only in limited and clearly defined situations. Each situation is listed below so you always know exactly when and why data sharing happens.
When We May Share Your Information
- Payment providers: E-wallet and payment services receive only the transaction details needed to complete your deposit or withdrawal from start to finish.
- Game providers: Game providers receive only the gameplay data strictly required to run the games you play.
- Law enforcement agencies: In response to a court order, legal request, or any binding legal obligation
- Fraud Prevention Agencies To help law enforcement prevent money laundering, fraud, and other prohibited activities
- IT Service Providers Server and Security Services – covered by an NDA
International Data Transfers
JILICROWN may keep some data on servers in different countries. Before your personal details are transferred across borders, we confirm that the destination country has solid data protection safeguards in place.
Apart from the exceptions listed above, JILICROWN never shares your information without your permission. If a third party ever receives your data, they are required to follow privacy practices that are just as strict as the ones in this policy.
06 Cookie Policy
JILICROWN uses cookies and similar tracking technologies to give you a smoother experience while exploring our games selection and provider guides. A cookie is a tiny text file stored on your device so the platform can remember your preferences and actions.
The Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session data, security tokens | Removed once the session ends |
| Functionality Cookies | Language choices, theme preferences | 1 year |
| Analytics Cookies | Learning how you use the platform | 6 months |
| Marketing Cookies | Showing promos that suit your interests | 30 days |
How to Control Cookies
You can turn cookies off or clear them out from your browser settings at any time. Just keep in mind that if you block the essential ones, some parts of the JILICROWN experience may not work the way they should.
07 Data Protection Practices
JILICROWN relies on industry-grade technology and well-structured processes to keep your personal details protected. Here is a closer look at the security layers we have in place.
- 256-bit AES encryption — applied to every piece of data that moves between you and the platform
- TLS 1.3 protocol — secures all network communication on the site
- Two-factor authentication (2FA) — adds an extra layer of protection for your account
- Real-time DDoS protection — helps keep services stable even during heavy traffic surges
- Regular penetration testing and security audits — spots weaknesses before they can be exploited
- Encrypted backup systems — keeps your information stored safely and recoverably
- Data protection training for every staff member — keeps the whole team aligned on privacy best practices
- Strict access controls and audit logs — tracks who sees what and keeps every activity accountable
No system can promise absolute safety. If a data breach ever does happen, JILICROWN will notify affected members within 72 hours, in line with applicable law.
08 Your Rights
This privacy policy explains how JILICROWN looks after your personal information. As a member, you have the following rights over your own data, and you can exercise any of them by reaching out to our support team anytime.
Right to Access Your Data
You can ask JILICROWN for a copy of the personal information we keep about you at any time. Once we receive your request, we’ll provide those details within 30 days.
Right to Request Corrections
If any of your details are incomplete or wrong, you can submit a correction request. After we verify it, JILICROWN will update the information within 14 days.
Right to Data Deletion
In certain situations, you may ask JILICROWN to delete your account and the personal data connected to it. Unless there’s a legal need to keep those records, we’ll finish the deletion within 30 days.
Right to Object to Processing
You can object to JILICROWN using your information for specific purposes, especially for marketing communications. If you prefer not to receive promotional messages, just let us know and we’ll respect your choice.
- Access requests — fulfilled within 30 days
- Correction requests — updated within 14 days
- Deletion requests — completed within 30 days
- Data portability — machine-readable format
- Marketing opt-out — effective right away
- Restrict processing — in certain situations
To exercise these rights [email protected]Email us or reach us through live chat. Once we verify your identity, JILICROWN will process your request as promptly as possible.
09 How Long We Keep Your Data
JILICROWN only keeps your information for as long as it is genuinely needed. Different types of data come with different retention periods.
| Type of Information | Retention period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Financial transactions | 7 years | Anti-money laundering laws |
| KYC Documents | 5 years | Regulatory obligations |
| Gaming history | 3 years | Dispute resolution |
| Customer support logs | 2 years | Service quality improvement |
| Marketing data | Until you withdraw your consent | Personalized offers |
Once the specified retention period ends, JILICROWN securely deletes or anonymizes your information. If any data needs to be kept for a longer period, you will be notified beforehand.
10 Minors' Privacy
JILICROWN is open only to players who are at least 21 years old. We do not knowingly collect personal information from anyone below that age.
- Your age is verified at the time of registration.
- Your age is confirmed again during the KYC process.
- Any account identified as belonging to an underage user is closed immediately.
- If we discover that we hold data from an underage user, we delete it right away.
If you know that someone below 21 has opened an account on JILICROWN, please [email protected]report it to us. We will take immediate action.
11 Changes to This Policy
JILICROWN may update this privacy policy from time to time. When that happens, we follow the steps outlined below.
- You will receive at least 14 days' notice before any significant change takes effect.
- The notice will be sent to your registered email address or via SMS.
- The date of the latest update is always shown at the top of this page.
- If you do not agree with the revised policy, you may request to close your account.
- Continuing to use the service after the update means you accept the revised policy.
To keep up with the latest privacy policy, subscribe to the JILICROWN newsletter or visit this page regularly.
12 Contact Us
If you have any questions about this privacy policy or how your personal information is handled, please reach out to the JILICROWN support team. We are available 24/7 to assist you.
- Email: [email protected]
- Live chat: Click the chat icon at the bottom-right corner of the website.
- Support hours: 24 hours a day, 7 days a week.
- Average response time: within 5 minutes.
